At 78ace, we take member privacy as a responsibility not to be taken lightly. This document explains in detail how we collect, use, store, and protect your personal data every time you use our platform — whether through the website or mobile app.
Six core pillars that form the foundation of 78ace's approach to managing the privacy and personal data security of our members.
All data transmitted between your device and 78ace servers is protected with 256-bit SSL encryption — the same technology used by leading banking institutions worldwide.
78ace does not sell, rent, or transfer members' personal data to any third party for marketing or commercial purposes without your explicit consent.
78ace data collection and processing operations comply with Malaysia's Personal Data Protection Act (PDPA) 2010, ensuring your legal rights as a user are always upheld.
You have the right to access, correct, or request deletion of your personal data at any time. Our data protection team will process every request promptly.
The 78ace security infrastructure is actively monitored around the clock to detect and neutralise any threats or unauthorised attempts to access member data.
78ace is committed to being transparent about our privacy practices. This Policy is written in clear, plain language so every member knows exactly what happens with their data.
78ace ("we", "our platform") respects the privacy of every individual who uses our services. This Privacy Policy clearly explains how we manage your personal data when you register, browse, and use the 78ace online gaming platform.
This Policy applies to all users of the 78ace platform — including registered members, website visitors, and users of our mobile app. By using any part of the 78ace platform, you confirm that you have read and understood this Privacy Policy.
78ace only collects data that is strictly necessary to operate the platform safely and effectively. The following are the categories of data we collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity | Full name, date of birth, gender, identity card number | Mandatory (KYC) |
| Contact | Email address, phone number | Mandatory |
| Financial | Bank account details, transaction history, deposits, withdrawals | Mandatory |
| Technical | IP address, device type, web browser, login session data | Automatic |
| Usage | Game records, betting history, platform activity | Automatic |
| Support | Chat content, complaints, and feedback you submit | Where applicable |
We do not collect sensitive data such as health information, religious beliefs, or political views unless specifically required by applicable law.
Your personal data is collected through the following channels:
78ace uses your personal data solely for legitimate and necessary purposes. Those purposes are as follows:
78ace will not use your data for any other purpose without notifying you in advance and, where required, obtaining your consent.
78ace does not sell your personal data. However, in certain situations, we may need to share your information with selected third parties for platform operational purposes:
78ace invests seriously in security infrastructure to ensure members' personal data is always protected. The security measures we implement include:
While we take all reasonable precautions, no digital security system can be guaranteed 100% risk-free. If you suspect your account has been compromised, please contact the 78ace support team immediately.
78ace retains your personal data for as long as your account is active and for the period required thereafter to fulfil our legal and business obligations:
Once the retention period expires and there is no legal requirement for us to keep the data longer, your data will be securely deleted or anonymised.
As a 78ace member, you have the following rights regarding your personal data under Malaysia's Personal Data Protection Act:
You may request a copy of the personal data we hold about you at any time.
You may request correction of inaccurate or outdated data via your account settings or support.
You may request deletion of your data subject to legal obligations that require us to retain it.
You may object to the processing of your data for specific purposes, including direct marketing.
You may request your data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data in certain situations permitted by law.
78ace uses cookies and similar tracking technologies to enhance the user experience and analyse the performance of our platform. The following are the types of cookies we use:
You can manage your cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the 78ace platform.
The 78ace platform may contain links or integrations with third-party services such as game providers or payment processors. It is important for you to know that:
We recommend reading the privacy policy of any third party before engaging with their services.
78ace is a gaming platform strictly limited to individuals aged 18 and above. We do not intentionally collect or process personal data from individuals under the age of 18.
If we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that data and terminate the associated account. Parents or guardians who become aware that a child under their care has registered at 78ace are urged to contact us immediately.
78ace reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform enhancements. Any changes made will be published on this page along with the new effective date.
For material and significant amendments, we will endeavour to notify members via in-platform notifications or their registered email before the changes take effect. Continued use of the 78ace platform after amendments are published will be considered acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the management of your personal data at 78ace, our team is ready to assist:
We have done everything necessary to protect your privacy. Now it's your turn to enjoy the best gaming experience with complete peace of mind at 78ace.